Useful first details
Prepare the roof context before the first reply
- Melbourne suburb or postcode
- Where the symptom is visible
- When it occurs and recent weather
- Roof type if known
- Safe wide and close photographs
- Storeys and access constraints
Send enough detail for the roof concern, location, access and next assessment step to be reviewed.
Share the location, visible roof concern and safe observations. Photos can follow by email after the first contact.
Useful first details
Melbourne contact address
Please call or email before visiting. This address is used for contact and correspondence.
Open in Google Maps →Helpful roof information
Include the visible condition, roof type if known, recent weather and safe photos. The service information can help you decide which details are most relevant.