What should I do if water is entering during a storm?
Avoid electrical hazards, contain water only if safe, keep off the roof and contact emergency services if there is immediate danger.
Can you provide an insurance report?
Report requirements and availability must be discussed for the specific enquiry. Insurer acceptance depends on the policy and the insurer's own review.
Should I inspect the roof as soon as the rain stops?
Do not climb onto the roof. Wet surfaces, wind and hidden damage can remain hazardous; safe access and weather conditions must be assessed.
Can temporary work be arranged before a permanent repair?
Temporary risk-reduction may be discussed where safe and appropriate, but availability, weather and the actual damage determine the next step.
What should I document after storm damage?
From a safe position, record the time, weather, visible changes, internal water entry and photographs. Keep insurer requirements separate from the repair enquiry.